Skip to main content

Privacy Policy

Last updated: May 21, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Medsky Airways, the software program provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Medsky Airways.
  • Country refers to: Libya
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Pictures and other information from your Device’s camera and photo library
  • Personal information such as your name, email, phone number, date of birth, or other identity-specific information may be required when registering or using the Service.
  • Usage Data: Automatically collected information such as your device’s IP address, browser type, pages visited, and other diagnostic data.
  • Information about your operations and activities on the website/application.
  • Third-Party Services: We may use third-party services that collect information to identify you, like Google Play Services, Firebase Crashlytics, and Facebook. This is utilized for app performance improvement and personalization.

Use of Your Personal Data:

The Company may use Personal Data for the following purposes:

  • Providing and maintaining our Service
  • Managing Your Account
  • Contacting You for updates or informative communications
  • Providing news, special offers, and general information
  • Managing Your requests
  • Evaluating or conducting business transfers

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Account Deletion via the application:

The user has the right to remove or delete all data: personal data, personally identifiable information or personal information collected by the application. You can permanently delete your app account & data directly via the app feature “Account Deletion”.

Please note that when you delete your account, you will permanently lose the following data and will not be able to recover it again:

  • Profile
  • Anything associated to your account

To delete your account permanently, follow these steps:

  1. Go to My Account > Delete Account.
  2. After reading the notice carefully, if you’re sure about this step, type DELETE in the blank field.
  3. Click the Confirm button to confirm deletion.
  4. Your account is successfully deleted.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data:

While we strive to use commercially acceptable means to protect Your Personal Data, absolute security cannot be guaranteed. We take steps to secure Your data, including encryption, access controls, regular security audits, and compliance with industry standards.

Children’s Privacy:

Our Service is not directed at individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. We take steps to remove that information from Our servers.

Links to Other Websites:

Our Service may contain links to other websites not operated by Us. We encourage You to review the Privacy Policy of every site You visit as We have no control over their content, privacy policies, or practices.

Changes to this Privacy Policy:

We may update this Privacy Policy, and changes are effective when posted on this page. We will notify You of significant changes via email and/or a prominent notice on Our Service. Please review this Privacy Policy periodically for any updates.


  • Like many websites, our site uses cookies, which are small computer files that are installed on the hard part of your computer. When you go to visit certain Internet pages on the site, the log identifies your browser with a unique and random number.
  • The cookies we use do not reveal any of your personal information. These cookies help us improve your performance on the site and help us understand which parts of the site are most used. You are free to cancel these cookies if you are allowed to do so by your browser and this does not affect your use of the site.

Secure Data Handling Procedures

To ensure the protection and security of the personal information we collect, we have implemented a range of security measures. These measures are designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Our security practices include, but are not limited to:

  • Encryption: All sensitive data, including personal information, is encrypted during transmission and when stored on our servers.

  • Access Control: We strictly limit access to personal information to authorized employees and contractors who need the information to perform their job responsibilities. They are bound by confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

  • Regular Security Audits: Our systems undergo regular security audits to identify and rectify any vulnerabilities and to ensure ongoing data security.

  • Compliance with Industry Standards: We adhere to established industry standards and guidelines for data security and privacy protection.

  • Incident Response Plan: In the unlikely event of a data breach, we have an Incident Response Plan in place to promptly address and mitigate any potential harm.

  • Training for Employees: We provide regular training to our employees on our privacy and security policies, emphasizing the importance of protecting user data.

We are committed to continuously reviewing and updating our security practices to protect against new threats and vulnerabilities. By implementing these measures, we aim to ensure the confidentiality, integrity, and availability of your personal information.

No to misleading or deceptive emails

We are committed to ethical email practices. If you receive unsolicited emails claiming to be from us, please report them to Our communication tools must not be used for spam or content that violates our User Agreement.

How to contact us to inquire about (Privacy Policy)

If you have any questions about this Privacy Policy, You can contact us:


I hereby declare that I have read and understood this Privacy Policy. By submitting data to my use of (Medsky Airways) website, applications or services, I voluntarily and expressly consent to the collection, sharing, use of and retention of my data in the manner described in this Privacy Policy.